4. Request for oral proceedings
The question whether a request for oral proceedings has been made must be decided on the individual facts of each case. Whether a request in the legal sense has been made does not merely depend upon the actual use of the word "request" (T 283/88, T 263/91, T 1829/10). If there is the slightest doubt, clarification should be sought from the party concerned (see e.g. T 299/86 date: 1987-09-23, OJ 1988, 88; T 19/87; OJ 1988, 268; T 870/93; T 417/00; T 1829/10; T 2373/11; T 2557/12; T 1500/13).
If an EPO department has any doubt as to whether a party has requested oral proceedings (e.g. if the request is for a "hearing"), it must clarify the matter in order to avoid committing a substantial procedural violation (T 1829/10, T 2373/11, T 1972/13). As a request for an "interview" is different from a request for oral proceedings, the examining division can refuse such a request without seeking clarification (T 1606/07, T 1976/08).
Nevertheless, in T 528/96, the board explained that, although the opposition division might reasonably have been expected to query whether a request for oral proceedings was in fact intended, the fact that it failed to do so did not constitute a procedural violation, since the onus to make a clear request was on the party itself (see also T 26/07).
In T 2687/17 the board considered it irrelevant that the request for oral proceedings had "only" been made on Form 2300 and not repeated in the statement of grounds for opposition because there was no obligation to state the reasons for a request for oral proceedings.