10.3 Method of refund
10.3.2 Refunds to a bank account
If a refund cannot be made to a deposit account and the party to the proceedings or their representative is not a user of MyEPO Portfolio (see OJ EPO 2024, A23), the party or their representative to the proceedings is invited to claim the refund online via the EPO website (epo.org) using a refund code provided in a non-public communication. Upon successful registration and sign in, the refund can be claimed by entering the application's details, the refund code and a bank account.