https://www.epo.org/en/service-support/faq/myepo-services/myepo/submitting-procedural-requests-about-applications/where

Where can I go for more information or if I’m not sure?

The “MyEPO feature guide for submitting procedural requests about applications”  provides step-by-step instructions.

In case of questions, please contact us via epo.org/support or your EPO key account manager if you have one.