I’ve always used MyFiles to request a change of representation. Can I carry on using MyFiles?

MyFiles has been decommissioned and is now entirely replaced by MyEPO. MyEPO allows you to do everything you used to do in our legacy MyFiles tool.

MyEPO is a more flexible, user-friendly, and functionally richer service than our legacy MyFiles, Mailbox and Administration facility tools.

It provides a simple way of replying to EPO communications and submitting procedural requests like change of representation. And users receive step by step guidance on how to submit each reply or procedural request, making life easier for less experienced users.