https://www.epo.org/en/service-support/faq/myepo-services/myepo-portfolio/admin-area/how-are-new-recipients-added-mailbox
How are new recipients added to the Mailbox?
Users with company administration rights can add recipients to the Mailbox or remove them.
Recipients can be individual professional representatives, associations or applicants.
As company administrator, you enter the name of the new recipient and select Send request.
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After the recipient has been validated by the EPO, go back into Admin area, Mailbox recipients and activate Electronic communications.
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If the requested recipient does not comply with the requirements, they will be rejected by the EPO. You must remove the names of those in the Recipients list whose request has been rejected or who no longer work for your company.
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