https://www.epo.org/en/node/why-didnt-i-get

Why didn't I get a confirmation of my credit card payment?

The most likely reason is that your payment was not successful. Normally, this will be indicated on the screen in Central Fee Payment. A credit card transaction can fail for a variety of reasons. If this happens, we therefore recommend that you contact the bank that issued your credit card, and check for example that the right transaction limits are in place.