Claiming refunds

You can claim refunds online in Central Fee Payment. You can register as a user either with a...

No. If you are already a registered user of Central Fee Payment you can use the same account to...

No. As the email address you provide when setting up your account is your username, it cannot be...

1. If you have received two letters (one advising you of the refund and another containing a refund...

If you have not received your refund code/refund advice communication, please contact Customer...

After six unsuccessful attempts, your refund code will be locked. To reactivate it, contact Customer...

It will normally take no longer than one week for the refund to be credited to your bank account...

If you do not already hold an EPO deposit account, you can submit an online request to open one.

All you have to do is send us your refund instructions, using one of the permitted electronic means...