3.2.3.2. Grant of the request for compensation
The compensation amount is defined in Art. 4 RFeesUPP and amounts to EUR 500. It is paid as a lump sum (Rule 11 UPR in conjunction with Art. 4(1) RFeesUPP) into the proprietor's deposit account indicated on the request. Where no deposit account information has been provided, the proprietor can claim the compensation amount online and request that it be credited to a bank account of their choice.